Archive for the ‘Apps’ Category

Mobile Video & Consumer Connections: The New Era of Engagement

Friday, June 26th, 2009

iPhone 3GS

A few years ago, Simon Gladwell penned “The Tipping Point,” which, as a concept, became a Tipping Point. Mobile video has reached powerhouse status. Smartphone users have the ability to shoot and upload on the fly. And then came the Flip series of camcorders. HD for $200 and a no-hassle uplink to YouTube. Brilliant. Purists finally had an outlet for their creative whims.

And now, with the iPhone 3GS, the rest of us have an excuse to create beautiful content. Typically, mobile video has been thought of as a 15-fps, grainy exercise in frustration. Apple, in typical brilliant fashion, upped the ante, giving their newest incarnation of the annual iPhone hardware the ability to shoot and edit glorious 30-fps video on the fly.

There’s a number of apps that have already hit the market to capitalize on the video features, like Kyte, and uploading services like Posterous. These apps/sites instantly distribute content across multiple social media channels. Twitter and Facebook, being the front-runners in social media, can instantly let followers/friends know that the user is broadcasting new content.

Thanks to these new apps, plus iPhone’s built-in integration with MobileMe and YouTube, online video distribution has skyrocketed over the past few weeks. YouTube is reporting a 400% increase in mobile uploads since the day the iPhone released.

Keep in mind that more than 500,000 iPhone 3GS’ have been sold to date. 28% of the new buyers were leaving their old carrier. 12% were ditching a Blackberry device.

To the non-iPhone user, it might seem silly that the market is pandering to iPhone users! But, to marketers, it makes plenty of sense: iPhone users are evangelists just waiting for an opportunity to share their love for their favorite brands. And now, that opportunity is merely a few taps away.

The smart brand will allow consumers to broadcast. The brilliant brand will enable and empower the consumer to broadcast. Brands need to give their Buying Society the opportunities to get out their phones and begin creating content.

Want to engage with your customers? There’s an app for that!

iPhone Apps & Brand Engagement

Friday, May 8th, 2009

iPhone Coke App

When it comes to iPhone apps, the best brands are entertainment first, brand second. They are relaxed. They invite people to enjoy the app and engage with the brand to whatever degree they choose. Their apps simple. They focus on doing one thing extremely well. Apple’s brand is synonymous with simplicity. So, too are the best branded apps.  And, more than anything, the apps generate incredible word of mouth. People should want to talk about it—to blog, tweet, email, and show off your app. Here are some brands that did it right.

OAKLEY

Oakley teamed up with Surfline to create Surf Report. The app allows surfers to check surf height, swell, direction and tide, all from their iPhone. No longer were surfers tied to their computer. When they are stuck in a low tide, they can quickly launch the app and find better beaches. Surf Report also allows users to interact, connecting surfers from different communities, and it features news and bios about the Oakley Team Rider.

Oakley Surf Report Oakley Surf Report (Report)

NIKE

NikeWomen launched the Training Club app. The app allows women to access a personalized training program, create an avatar (known as a Mini), and invite friends into a bit of healthy competition. Recently, they added a workout timer and the ability to invite friends to join.

Nike Training Club Nike Training Club (Challenge)

COKE

Coke’s Magic Coke Bottle app is like a very, very new school Magic 8-Ball. You ask the bottle a question, shake it (gently or viciously—your choice), then flip the lid. The contents pour out and reveal your answer.

Coke (Pop) Coke (Answer)

COBRA BEER

The Indian brewer addressed an essential part of the bar scene: social interaction. Cobra’s iBanter app keeps users witty and ready with a punch line, no matter how tough the crowd may be. They gathered up-and-coming comedians from around the globe, recorded their best bits, and filled the app with wonderful content. New jokes are constantly being uploaded. The branded tie-in is simple: a bottle cap drops at the end of every video, and Cobra offers informational screens of their latest promotions.

Cobra iBanter Cobra iBanter (Comedian)

The app is best experienced, or at least viewed.

What is a brand to make of this?  One, the iPhone is a powerful tool.  And two, the real estate on each user’s screen is extremely valuable.  Look at these stats:

  • 17 million iPhones have been sold, and it owns 50%+ of the US smartphone market
  • Apps provide repeat and prolonged brand engagement
  • They are not perceived as advertising
  • 73% of iPhone users have more than 5 apps on their phone

Another tool in the never-ending quest for connecting with your buying society.